| micr. |
Demand Management (A feature that captures and manages work proposals in a single location. Proposals move through a customizable, multi-stage governance process that may include review, selection of proposals for approval, and tracking the execution of approved proposals through to completion); Request Handler (A Duet server component that enables handling and routing of requests from the SAP system to Microsoft Office Outlook via Microsoft Exchange Server); Request Management (A SharePoint feature that helps make smart routing decisions, based on routing rules that relate the nature of requests to the dynamic topology of its farm) |
